The Makeover Guys
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Retail Specialist

Kuala Lumpur, Malaysia
Full Time
1 position

The Role:

As the Retail Specialist at The Makeover Guys, you will be based at our show unit. This is a client-facing role. You will help to increase leads to sales conversion rate through efficient communication and filtering. Your work will directly impact the image of The Makeover Guys. 

What You’ll Do:

  1. Handling all initial inquiries about our company & services
  2. Providing professional customer support by promptly responding to customers’ enquiries for our services, and handling customers’ feedbacks and comments
  3. Educating the customers about our mission, vision and our product
  4. Understanding the full cycle of our business model 
  5. Handles additional duties as assigned

Job Requirements

1. Passionate about creating a personalized and delightful customer experience
2. Passionate about interior design/styling, home furnishing, and/or customer experience
3. Fluency in English is a must; Mandarin and Malay will be an added advantage
4. Empathetic and able to work independently
5. People-oriented experience will give you brownie points!


Kuala Lumpur, Malaysia