As the Operations Executive at The Makeover Guys, you will be servicing both the homeowners and the tenants. You will be working on the top 1% handpicked homes in Malaysia. Your work will directly impact our customer experience and retention.
What You’ll Do:
1. Build a healthy and sustainable relationship with our tenants, homeowners, building management, and agents
2. Resolve concerns, complaints, and defects
3. Coordinate eviction, move out, key management, tenancy renewal, rental collection, and insurance claim
4. Monitor defects and issues in each unit
5. Prepare agreements and monthly statement for each unit
6. Liaise with the condominium management for maintenance services
1. Fresh graduates are encouraged to apply!
2. Experience in property management, operations, events management, or hospitality is a plus!
3. Passion in client servicing
4. Fluency in English