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Privacy Policy for The Makeover Guys Sdn Bhd

Introduction

At The Makeover Guys, accessible from www.themakeover.my, and/or such other sites that we may operate from for the purposes of our business or that of our subsidiaries / associated companies one of our main priorities is the privacy of our visitors. In compliance with the Personal Data Protection Act 2010 and its regulations, this Privacy Policy page contains types of information that is collected and recorded by The Makeover Guys and its subsidiaries / associated companies, including how we use, collect, share, dispose of and the security measures that have been put in place to ensure that your personal data is well protected. This Privacy Policy is not applicable to any information collected by The Makeover Guys offline

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Log files

The Makeover Guys follows a standard procedure of using log files collected when the visitors visit our website as part of hosting services' analytics like other hosting companies. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. Click here to learn more about the Collection of Personal Data by The Makeover Guys. We use the log files to analyse the trends, to administer the website, to track the users’ movement on the website and to gather the information relating to the demography of the users.

Cookies and Web Beacons

Like any other website, The Makeover Guys uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.

Collection of Personal Data

Any personal data collected will be processed by us and / or on your behalf in the course of your present or future dealings with The Makeover Guys and/or its subsidiaries / associated companies (hereinafter collectively referred to as “we’, “us”, “our” or “Company”). We collect your personal data which includes, but not limited to, your name, e-mail, address and phone. Your personal data helps us achieve the “Purpose” herein that is in connection with our business.

Purposes for collection of personal data ("the Purposes”)

We will use clients’ personal data for the following purposes including, but not limited to:

  1. process your order of the products and/or services required from us,
  2. customize your profile information,
  3. internal usage with legal requirements,
  4. update your status of online shopping in any of our sites,
  5. update our customers with our latest news of updates/changes,
  6. our promotions and events,
  7. analysing trends,
  8. administering the site,
  9. tracking users' movement on the website,
  10. gathering demographic information,
  11. store information including visitors' preferences and the pages on any of our websites that the visitor accessed or visited,
  12. resolve complaints/delivery problem (if any)

Sources of personal data

We may obtain clients’ personal data from the following sources, but not limited to:

  1. cookies;
  2. mailing list;

Disclosure of personal data

For avoidance of doubt, we hereby provide notice that we may disclose client’s personal data to other subsidiaries / associated companies of our group for promotional purposes and events, and the authority for legal/regulatory purposes. These subsidiaries will treat client’s personal data as confidential, in accordance with this Privacy Policy and with all applicable Data Protection legislation and will process such personal data only for the Purposes and within the terms set out herein. We are responsible for the personal data under our control, including personal data disclosed by us to a Vendor (often referred to as the "data processor"). We take every measure to provide a comparable level of protection for personal data should the information be processed by a Vendor. We and our subsidiary / associate companies are committed to complying with the Personal Data Protection Act 2010, in particular, its policies as well as corresponding guidelines and orders.

Security Measures

We take these measures to protect your personal data:

  1. By ensuring your personal data is kept as required by Act 709
  2. By ensuring our staff not to misuse your personal data

Use of Cookies

The cookies used by any of our Websites are solely associated to anonymous users and their computers and do not provide personal data on users. Some cookies are used by third parties to provide us with data on the effectiveness of its engagements and promotions. The cookies used by our Websites do not in any way collect personal data that could be used to identify a specific user. In addition, cookies are of a temporary nature, used solely to improve the efficiency of the last transmission. Users may configure their browser to notify them of the reception of cookies and to prevent their installation on their computer.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Your Rights

You have the rights to:

  1. Correct / update your personal data by informing us here: Lisa@themakeover.my
  2. Access your personal data which we process and keep with us
  3. Stop any of our new promotional products sent to you

Personal Data Retention Period

We will retain your personal data for the Purposes stated herein until you withdraw your consent.

Third-party websites

Note that The Makeover Guys has no access to or control over these cookies that are used by third-party advertisers.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on The Makeover Guys, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

The Makeover Guys's Privacy Policy does not apply to other advertisers or websites. Please consult the respective advertisers or websites for their Privacy Policies

Children’s Information

At The Makeover Guys, child online protection is one of our priorities. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

The Makeover Guys does not intentionally or knowingly collect personal data from children under the age of 13. If you think that your child below 13 has provided his/her personal data to us on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy from time to time without prior notice. We advise that you check our website for this Privacy Policy on a regular basis.