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Frequently Asked Questions

Here are the FAQs and Answers to our makeover and tenant management services.
Do contact us if you have further questions which are not listed below.

Makeover Service

  • Is your makeover approach different for rental investment homes compared to homes for own stay?

    Yes, it is. Rental home makeovers are based on the targeted tenant profile. Designing based on the tenant profile is the key to quick rentability and increases your chances of earning higher rates.

    On the other hand, home makeovers for one's own stay are crafted according to personal requirements and lifestyle. Additional add-ons and options are provided to suit one's needs.

  • What locations do your service cover?

    Our services cover Klang Valley, Johor Bahru, Kuching and Kota Kinabalu. We hope to reach all regions in Malaysia soon - watch for updates!

  • I’m interested in your service. What should I do?

    Head over to “Get a cost estimation” and fill in the questions listed there. Once submitted, we will contact you within 2 working days.

  • What is the makeover process for rental investment homes?

    Here are 3 simple steps:

    1. Our Strategy Consultants will analyse the best target market based on the property location.

    2. We will then share insights on the surrounding unit rental rates.

    3. Choose your preferred theme with our recommendations on the most suitable designs based on the targeted tenant.

  • What is the makeover process for own stay homes?

    Here are 4 simple steps:

    1. Our Design Consultants will discuss with you your current budget to realistically set what can be achieved.

    2. We will then enquire about your lifestyle so the makeovers can be more suited to your needs.

    3. At this point, our Design Consultants will also discuss your storage needs to plan ahead for your built-in cabinets.

    4. Lastly, select the key furniture of your choice i.e. designer lights, tv cabinets, dining sets and sofas.

  • How long does a makeover take?

    Condo: 30-40 working days
    Landed: 40-50 working days

    Day 1 begins when we acquire 3 items from you; the keys to your property, the renovation permit from your property's management, and a 50% payment deposit.

  • What does a makeover consist of?

    Generally, the makeover will consist of feature walls, basic & feature lighting, curtains, ceiling and fans. Large furnishings such as a sofa, coffee table, dining table and queen size bed are also included. Get a free cost estimation and we’ll send you a list of items together with the cost.

  • What does a makeover NOT consist of?

    We design our makeovers based on the interiors of the existing unit layout. Thus, we do not provide major renovation, repair work or wet work such as retiling, demolition of walls and extension work. If you opt for our services, any necessary wet work/repair work must be done on your own before our team can proceed.

    For luxurious renovations requiring a fully customisable plan and major wet works, kindly check out our sister company https://www.groundwork.my/ .

  • Can I assign you to partially furnish my property?

    Generally, fully furnishing your rental property is the best approach to achieve good ROIs. However, if you prefer a semi-furnished unit, we suggest opting for contractors as it is more cost-effective. We charge a fixed rate for project management and supervision costs which may render our services not as attractive.

    A semi-furnished unit is highly likely to require a long wait for rent due to high competition as the market is abundant with them. We humbly suggest reconsidering your approach to a fully furnished unit.

Tenant Management and Rent

  • Will you help me to find a tenant too?

    Yes! After the makeover, we handpick a few area-specialist agents to help find a suitable tenant. There are no additional charges for this service. However, the agent that manages to close a deal will be entitled to their standard commission. We also take professional photographs of your finished unit as a value-added service. This is to showcase and advertise your house on online property portals.

  • What kind of rental rates can I expect if I pick your services?

    While we can't control the market, historically our units have hit top tier rental rates and even set new benchmark rates. For newly VP-ed projects, the aim is always about the speed of getting rent. If you're willing to follow market rates, we are 100% sure your unit will get rented out quicker than the competition. If you prefer to set higher benchmark rental rates, this is possible though you may have to wait longer to achieve the expected rate.

  • Can I rent one of your finished projects?

    This would be subject to availability. Kindly drop us a message via the 'contact' tab and our Rental Consultants will get in touch with you. Alternatively, you can visit https://www.cozyhomes.my to view options for move-in ready, designer homes to rent (furnished by The Makeover Guys!).

Costing

  • How do you charge?

    Firstly, opt for a rough quotation by clicking "Get a cost estimation" and fill up the details as required. The cost estimate sent is based on your property size. We will then advise further by discussing any items that can be added or removed such as those provided by the developer (cabinets, laundry area, etc.)

  • Will I be charged for a quotation/site visit?

    No. Our cost estimates, site visits, and consultations are free of charge (no strings attached). We believe honesty and transparency is the best way to work together - if there are any additional charges, you will not be billed without notice/approval.

Others

  • Do you do 'for sale' properties too?

    Unfortunately, we do not. Generally fully furnishing a property for sale does not translate into a good investment as the chosen design may not be suitable for the buyer and subsequently affect the process. Instead, we would advise you to prioritize certain areas to attract buyers by first providing the essentials such as airconds, curtains and kitchen cabinets and giving the walls a fresh coat of paint (preferably white).

  • Can you do commercial/retail makeovers?

    Unfortunately, we don’t do those for now. But never say never. We’re always finding ways to grow our scope and this may be a possibility in the future. We will announce any updates on our Facebook page!